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JD is a respected author, speaker, and advisor with a passion for enabling people to do their best work every day.
Frontline
+1
Feb 16, 2026
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7 min read
A ruthless focus on efficiency is undermining frontline effectiveness — and customers are pushing back.
managers
Jan 21, 2026
10 min read
The most important people in your company are in trouble.
mindset
3 min read
Skills only matter when pointed at the right problem.
Skills are the ultimate workplace currency. And I can prove it.
AI
4 min read
AI redraws the boundary between retaining and discovering.
technology
The real AI gap isn’t tools, data, or talent. It’s intent.
