enabled by JD

because the people stuff is the hardest part …

enabled delivers practical insights into what it takes to power performance in today’s workplace.

I curate stories from across L&D, HR, and Operations and create original content to show how people, technology, and business practices come together to drive results. Find signal in the noise.

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Posts

Frontline

Rethinking labor models. Why revenue-based scheduling is failing the modern workplace.

Feb 16, 2026

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7 min read

Rethinking labor models. Why revenue-based scheduling is failing the modern workplace.

A ruthless focus on efficiency is undermining frontline effectiveness — and customers are pushing back.

JD Dillon

managers

Jan 21, 2026

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10 min read

Managers make the difference — but they need help

The most important people in your company are in trouble.

JD Dillon

mindset

Jan 21, 2026

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3 min read

Don't be the coyote.

Skills only matter when pointed at the right problem.

JD Dillon

Frontline

Jan 21, 2026

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7 min read

How I Cross-Trained My Way to a Career

Skills are the ultimate workplace currency. And I can prove it.

JD Dillon

What Do Employees Need to Know in the Age of AI?

Jan 21, 2026

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4 min read

What Do Employees Need to Know in the Age of AI?

AI redraws the boundary between retaining and discovering.

JD Dillon

technology

The Big AI Mistake Every Company is Making

Jan 21, 2026

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7 min read

The Big AI Mistake Every Company is Making

The real AI gap isn’t tools, data, or talent. It’s intent.

JD Dillon